Returns & Exchanges
At Mercedes-Benz Fashion, we strive for the same precision and excellence in our apparel as we do in our automotive engineering. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items in their original packaging, ensuring all luxury tags and security seals remain intact and attached.
Affix Shipping Label
Print the prepaid carbon-neutral shipping label provided via email and securely attach it to the exterior of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and use the provided tracking link to monitor your return's journey back to our facility.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing